3333brt is clear about what personal information we collect, how we store it, and the choices you have over it. This policy applies to every account holder and applies whether you access the platform through a mobile browser or desktop — with access subject to your local law and eligible regions.
Account data handled directly by 3333brt
bKash, Nagad, Rocket context for transaction records
Your right to review and correct your data
Published contact route for all privacy questions
POLICY FOUNDATIONS
How We Handle Your Personal Information
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the account credentials you choose. We also record transaction activity linked to your wallet, including deposits and withdrawals processed through bKash, Nagad, or Rocket. This data is held on our platform systems and is not shared with third parties outside the purposes described in this policy. We collect device and session data automatically when you use the site — including browser type, IP address, and pages visited. This helps us maintain account security and understand how the platform is used at a broad level. We do not sell this data or use it to build advertising profiles for outside networks. Cookies are used to keep your session active and to remember your account preferences between visits. You can manage cookie settings in your browser at any time. Disabling certain cookies may affect how parts of the site function, including the wallet and account areas. Any data we hold is kept only as long as your account is active or as long as we are required to retain it under applicable obligations. Access to this platform and the application of this policy depends on your local law and the eligible regions we serve.
bKash transaction records
Nagad deposit history
Rocket withdrawal logs
Account session data
Cookie preferences
POLICY COVERAGE SCOPE
What This Policy Covers and What It Does Not
This policy applies specifically to data we collect and process through the 3333brt platform. It does not extend to third-party services linked from our site, payment processors, or independent studio providers whose own terms govern their data practices. Understanding the boundary helps you know exactly where our obligations begin and end.
Account Access
Data collected when you register, log in, or update your account details falls directly under this policy. This includes your email address, contact number, and any identity verification information you submit through the account area.
Transaction Records
Records of deposits and withdrawals processed through bKash, Nagad, or Rocket are logged in your account wallet. We hold these records internally; the payment provider also holds its own records under its separate privacy terms.
Site Content and Browsing
Pages you visit, game categories you open, and session activity on the platform are covered here. We use this data only for platform security and aggregate usage analysis — not to identify you to third parties.
Third-Party Services
Game studios such as Pragmatic Play, PG Soft, or CQ9 operate their own systems. When their content loads inside our lobby, their data practices are governed by their own policies, not ours. We do not control those third-party data flows.
YOUR ACCOUNT CHOICES
Actions You Can Take Under This Policy
You have practical options when it comes to the data we hold about you. Start with your account settings page — that is where you can review the contact details and profile information currently on record. If something is incorrect, you can update most fields directly from there without contacting support. For fields that require identity verification to change, the account page will show the steps and documents needed. If you want to know exactly what data we hold, or if you want to request that specific records be removed, you can reach us through the support routes listed on the site. We will respond through the same channel you used to contact us. There is no special form required — a clear message stating what you are asking for is enough. Note that certain transaction records linked to bKash, Nagad, or Rocket may need to be retained for a defined period regardless of your request, in line with applicable obligations. We will tell you if that applies to your specific request.
Review Your Records
Open the account settings page to see the personal information currently held against your profile, including your registered contact details and any submitted verification documents.
Correct Account Details
Most fields can be updated directly in account settings. For locked fields — such as identity documents — the account page shows the specific steps and verification path required to make a change.
Raise a Data Question
If you want to know more about how a specific piece of your data is used, send a message through any published support route. State clearly what you are asking about and we will respond through the same channel.
Request Data Removal
You can request deletion of your account data through our support contact. We will confirm what can be removed and flag anything that must be retained under applicable obligations, such as bKash or Nagad transaction logs.
CONTACT THIS POLICY
How to Reach Us About Privacy Questions
If this policy raises a question you cannot answer by checking your account settings, use any of the support routes below. We handle privacy questions through the same channels as general account support — there is no separate privacy desk. Be specific about what data or process your question concerns so we can respond clearly and quickly.
Live Chat
Open the live chat widget from any page on the site. Describe your privacy question directly in the chat window. This is the fastest route for questions about your account data or session records.
Email Support
Send your question to the support email address listed in the site's contact or help section. Include your registered account email so we can locate your records and respond to the correct address.
Account Help Section
The help section inside your signed-in account area covers common privacy and data questions. Check there first — many questions about what we store and how long we keep it are answered in the published account documentation.
DATA HANDLING PRACTICE
Inside 3333brt: How We Protect and Manage Your Data
We take a direct approach to data handling: collect what is needed, store it securely, and make it accessible to you through your account. Retention periods follow applicable obligations rather than arbitrary timelines, and we review access controls on a regular basis to keep account security consistent.
Cookie Management
We use session cookies to keep your account active and functional cookies to remember your preferences. You control these through your browser settings. Turning off functional cookies may affect wallet and account areas but will not remove your data from our systems.
Account Security
Access to your stored data is restricted to authenticated account sessions. We do not display full payment details — such as bKash or Nagad wallet numbers — in plain text after initial entry. Your account area shows only what you need to verify and manage your profile.
Data Retention
We keep your account data for as long as your account remains active. After account closure, certain records — particularly transaction logs tied to Rocket, Nagad, or bKash — may be retained for a defined period under applicable obligations before being deleted.
Policy Updates
When we update this policy, we publish the revised version at this address. We do not send automatic notifications for every minor change, so we recommend checking this page periodically if your account remains active. Continued use of the platform after a policy update indicates your acknowledgement of the revised terms.
PRIVACY FAQ
Privacy Questions We Hear Most Often
These are the questions we receive most through support about how this policy works in practice. If your question is not covered here, the account help section and live chat are both available.
What personal data does 3333brt collect when I register?
When you create an account, we collect your name, contact number, email address, and the credentials you set. If identity verification is required at any point, the documents you submit are also recorded. We collect only what the account setup process asks for — nothing beyond that at registration.
Are my bKash or Nagad payment details stored on the platform?
Transaction activity linked to bKash, Nagad, or Rocket is logged in your account wallet as a record of deposits and withdrawals. Full wallet numbers are not displayed in plain text after entry. The payment provider also holds its own records under its separate privacy terms, which we do not control.
Can I see all the data you hold about my account?
Yes. Your account settings page shows the personal information currently on record. For a full data summary beyond what the settings page displays, contact us through live chat or the support email address. State that you are requesting a data summary and include your registered email so we can locate your records.
How do I correct incorrect information on my account?
Most contact and profile details can be updated directly in account settings without contacting support. Fields that require identity verification to change — such as your registered name — show the specific steps and documents needed on the same page. Follow those instructions or contact support if you get stuck.
Does 3333brt share my data with game studios like PG Soft or Pragmatic Play?
Game studios supply content to the lobby but do not receive your personal account data from us as part of normal gameplay. Their content loads within our platform environment. Each studio operates under its own privacy terms for any data their systems process directly; we do not control those flows.
What happens to my data if I close my account?
When your account is closed, we begin the deletion process for personal profile data. Certain transaction records — particularly those tied to bKash, Nagad, or Rocket — may need to be retained for a defined period under applicable obligations before deletion. We will confirm the timeline when you request closure. Access to this depends on your local law and eligible regions.
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